Returns & Exchanges
At W Cosmetics, we want you to love your beauty routine; if you are not completely satisfied with your purchase, you may return or exchange unopened products within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our beauty support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing